Terms & Conditions

1. Acceptance of Terms

By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Pest Control Bros provides professional pest control services including, but not limited to:

• Inspection and assessment of pest problems
• Treatment and elimination of pests
• Preventive maintenance programs
• Emergency pest control services
• Commercial and residential pest management

3. Service Appointments

Scheduling

• Appointments must be scheduled in advance
• We will confirm appointment times via phone or email
• Service times are estimated and may vary based on treatment complexity

Cancellations and Rescheduling

• Cancellations must be made at least 24 hours in advance
• Late cancellations may be subject to a service fee
• We reserve the right to reschedule appointments due to weather or emergencies

Access Requirements

• Customer must provide access to all treatment areas
• You may need to be present during service
• Pets should be secured during treatment

4. Pricing and Payment

Fees and Charges

• Prices are subject to change without notice
• Quotes are valid for 30 days unless otherwise stated
• Additional fees may apply for emergency services
• Prices may vary based on property size and infestation severity

Payment Terms

• Payment is due upon completion of service unless otherwise arranged
• We accept cash, check, and major credit cards
• Late payments may incur interest charges
• Unpaid balances may be sent to collections

5. Service Guarantee

Our Commitment: We stand behind our work and offer the following guarantees:

• If pests return between scheduled treatments, we will re-treat at no additional charge
• Guarantee applies only to regularly scheduled maintenance customers
• Guarantee does not cover new infestations or different pest types
• Customer must maintain proper sanitation and follow prevention recommendations

Exclusions: Our guarantee does not apply if:

• Customer fails to follow preparation or follow-up instructions
• Structural modifications are needed and not performed
• Re-infestation occurs due to customer's actions or negligence
• Service was provided more than 90 days prior

6. Customer Responsibilities

Customers agree to:

• Provide accurate information about pest problems
• Follow all preparation and safety instructions
• Inform us of any health conditions or sensitivities
• Notify us of any pets, children, or pregnant individuals on premises
• Maintain reasonable sanitation standards
• Allow access to treatment areas
• Report any concerns immediately

7. Limitations of Liability

Pest Control Bros shall not be liable for:

• Damage caused by customer's failure to follow instructions
• Pre-existing property damage
• Normal wear and tear
• Consequential or indirect damages
• Delays due to weather or circumstances beyond our control

Maximum Liability: Our total liability shall not exceed the amount paid for the specific service in question.

8. Insurance and Licensing

Pest Control Bros maintains:

• All required state licenses and certifications
• General liability insurance
• Workers' compensation insurance
• Professional indemnity insurance

9. Warranty Disclaimer

While we use proven methods and quality products:

• We cannot guarantee 100% elimination of all pests
• Results may vary based on conditions
• Multiple treatments may be necessary
• Ongoing maintenance is recommended for long-term control

10. Safety and Chemicals

Product Safety:

• We use EPA-approved products
• All products are applied according to label instructions
• Safety data sheets available upon request
• Eco-friendly options available

Customer Safety:

• Follow all safety instructions provided
• Keep children and pets away from treated areas as directed
• Ventilate areas as recommended
• Report any adverse reactions immediately

11. Termination of Service

Either party may terminate service:

• With 30 days written notice
• Immediately for breach of terms
• Immediately for non-payment
• Immediately for threatening or abusive behavior

12. Dispute Resolution

In the event of a dispute:

• Contact us first to resolve the issue
• If unresolved, mediation may be required
• Disputes shall be governed by state law
• Legal actions must be filed within one year of service

13. Privacy

Your personal information is protected according to our Privacy Policy. We do not share your information with third parties except as necessary to provide services.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

For questions about these Terms and Conditions, contact us: