Knowledge Base & FAQ

We offer same-day emergency service and are available 24/7. In most cases, we can have a technician at your property within 2-4 hours of your call for urgent situations.

Yes! We provide free, no-obligation inspections for all potential customers. Our licensed technician will assess your pest situation and provide a detailed treatment plan and quote at no cost.

Absolutely. We use eco-friendly, family-safe products and methods that are highly effective against pests while being safe for your loved ones. We'll provide specific safety instructions for any treatment we perform.

We stand behind our work with a comprehensive satisfaction guarantee. If pests return between scheduled treatments during your warranty period, we'll come back and re-treat at no additional charge.

Pricing varies depending on the type of pest, severity of infestation, and size of your property. We offer free inspections and provide detailed quotes before any work begins. Most residential treatments range from $150-$500, with ongoing maintenance plans available.

Most residential treatments take 30 minutes to 2 hours, depending on the type of service and size of the property. We'll give you a time estimate when we schedule your appointment.

In most cases, you can stay home during treatment. For some services like bed bug heat treatments or fumigation, you may need to leave for several hours. We'll let you know in advance if you need to leave.

Yes! We provide comprehensive pest control services for commercial properties including restaurants, offices, warehouses, hotels, and more. We understand the unique needs of businesses and offer flexible scheduling and documentation for compliance.

For general pest prevention, we recommend quarterly treatments (every 3 months). However, this can vary based on your location, type of property, and pest pressure. Some customers prefer monthly service, while others only need annual treatments.

Preparation depends on the type of treatment. Generally, you should clear clutter, remove pet food and water dishes, and ensure access to treatment areas. We'll provide specific preparation instructions when we schedule your appointment.